+976 89157147
[email protected]
Last Updated: March 29th 2025
Welcome to Nomad Trail (the “Company,” “we,” “us,” or “our”), headquartered in Ulaanbaatar, Mongolia. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit [https://nomadtrail.net] (the “Site”). It also outlines your rights and choices regarding your personal data.
This Privacy Policy primarily follows Mongolian law and applies to all information collected through our Site, including any related services, marketing activities, or events. If you access our Site from outside Mongolia, please note that we may also voluntarily extend certain rights or notices to you under other jurisdictions’ laws (e.g., GDPR for EU/EEA users, U.S. state privacy laws) as described below. By using our Site, you acknowledge that you have read and understood this Policy.
Contact Details: Name, email address, phone number, date of birth, billing/shipping address, passport number, and any other information you voluntarily provide (e.g., when filling out a contact or booking form).
Payment Information: If you make a purchase or booking, our payment processor (e.g., PayPal, Stripe) will collect your payment details (card information, account details). We do not store full payment card details on our servers.
Cookies & Tracking: We use cookies and similar technologies to collect data about your browsing activities and preferences. For more details, see Section 3 below.
Log Data: IP addresses, browser types, referring pages, timestamps, and other technical data that help us optimize the Site, detect issues, and ensure security.
Social Media: If you interact with our Site through social media platforms (e.g., “like” or “share”), we may receive limited profile information or analytics from those platforms, as permitted by their privacy settings and policies.
We use functional, analytical, and marketing cookies. We may display a cookie consent banner or pop-up to notify you of non-essential cookies. Please refer to our Cookie Policy for more details on how cookies are used on our Site and how you can manage your cookie preferences.
Functional Cookies: Necessary for basic Site functionality (e.g., shopping cart, user sessions).
Analytics Cookies: Help us understand how you use the Site and improve its functionality.
Marketing/Tracking Cookies: Used for advertising personalization and tracking across multiple websites.
You can generally disable cookies via your browser settings, but certain Site features may not function properly as a result.
We process your personal data for the following purposes:
Providing Services: Processing bookings, payments, responding to inquiries, and delivering products or services you request.
Site Improvement: Monitoring usage patterns, troubleshooting, and analyzing trends to enhance user experience.
Marketing & Communications: Sending promotional materials or newsletters if you have opted in. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
Compliance & Legal: Meeting obligations under Mongolian law and other applicable regulations, responding to regulatory authorities, or enforcing our Terms of Service.
While our primary operations are governed by Mongolian law, if you are located in a jurisdiction such as the EU/EEA, UK, or certain U.S. states that grants specific data protection rights, we may also rely on one or more of the following legal bases to process your data:
Consent: Where you have given explicit consent (e.g., to receive marketing emails or to enable certain cookies).
Contract: Where processing is necessary to fulfill our contract with you (e.g., processing bookings or payments).
Legitimate Interests: Where processing is necessary for our legitimate business interests (e.g., improving our Site), provided those interests are not overridden by your rights.
Legal Obligations: Where processing is required by law (e.g., recordkeeping or disclosures under foreign regulations when applicable).
We do not sell your personal data for monetary consideration. However, we may disclose information in the following circumstances:
Service Providers: With trusted third-party vendors who assist us (e.g., payment processors, hosting, email services). These providers only process your data on our behalf and under our instructions.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
Legal Requirements: If required to do so by Mongolian law or other applicable laws, or in response to valid requests by public authorities (e.g., a court order).
Advertising & Analytics Partners: For personalized ads or measuring ad effectiveness, as explained in our Cookie Policy. Where required by international law, we obtain your consent before sharing data in this way.
Your information may be transferred to—and processed in—countries other than Mongolia, especially if our servers or third-party service providers are located abroad. We take appropriate safeguards, such as contractual commitments or industry-standard security measures, to ensure your personal data is protected in accordance with this Privacy Policy.
Depending on Mongolian law or other laws applicable to you (e.g., GDPR in the EU, U.S. state laws), you may have some or all of the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Rectification: Correct any inaccurate or incomplete data.
Erasure (Right to be Forgotten): Request deletion of certain personal data, subject to legal limitations.
Object/Restrict: Object to or request we limit certain processing of your data.
Data Portability: Obtain a copy of your data in a structured, commonly used, and machine‐readable format.
Opt Out (if applicable in your jurisdiction): Certain U.S. states or other regions may allow you to opt out of “sales” or “sharing” of personal data or limit the processing of sensitive personal information.
To exercise any of these rights, please contact us at [email protected]. We may request additional information to verify your identity. We strive to respond within one month (or the timeframe mandated by any applicable law).
We retain personal data only as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by Mongolian or other applicable laws. For example:
Booking & Payment Records: Retained for 2 years for accounting and tax obligations.
Marketing Data: Retained until you unsubscribe or request deletion, unless we must keep it to comply with legal obligations.
Once retention is no longer necessary, we securely delete or anonymize your data.
We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. For example:
HTTPS/SSL Encryption: To protect data transmitted between your browser and our Site.
Trusted Processors: Payment information is handled by secure, PCI‐compliant processors (e.g., Stripe, PayPal).
Access Controls: Only authorized personnel can access your personal data, and they are required to maintain confidentiality.
Despite our efforts, no security system is 100% foolproof, and we cannot guarantee absolute security.
Our services are not directed to individuals under the age of [13 or 16, as applicable], and we do not knowingly collect personal data from minors without verifiable parental consent. If you believe we have inadvertently gathered information about a minor, please contact us so we can delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Last Updated” date at the top of this page. If changes are material, we may provide additional notice (e.g., via email or a prominent notice on our Site) before they take effect.
If you have any questions or concerns about this Privacy Policy, our data practices, or your rights under Mongolian or other applicable laws, please reach out to us:
Nomad Trail
Niislel Khuree Ave, Ulaanbaatar, 17011, Mongolia
Email: [email protected]
Phone: +976 8915 7147
